How it works

We give you free tools to get feedback on Facebook and the web. Why? So you can listen to your fans. Generate testimonials. Drive sales. Build loyalty. And do it all easily and under control.

The Feedback Tab for Facebook gives you a simple way to:

Learn what your fans and customers want
Sure you can scrub your wall, troll Twitter, wade through blogs, and... well, you get it. We give you a single place to collect and respond to everything.

Control your social reputation
Permanently and prominently feature kudos (unlike those quick-to-disappear wall posts and tweets). For the tougher stuff, just hide the gripes that are simply unfair or reply and we'll make sure it appears where it needs to (on the user's wall, Twitter, etc.).

Thank them with coupons and special offers
Create incentives that thank your fans and customers for giving feedback. Use your imagination – from coupons to donations – to reward folks for taking the time to chime in. You'll build loyalty and drive sales.

Share it all for better visibility everywhere
When users give feedback, they share it with their friends, we post it on your wall and Feedback Tab, we tweet it, and it's automatically posted on your free page at Feedback.com. Not only is that social, but your best feedback is also optimized to appear on Google searches.