Went to walgreens the other day and some walgreens employees had boxes blocking the aisle instead of them moving the boxes a little bit because they were sitting right in front of the exact thing i wanted to bye i moved them myself the employee looked at me like I lost my mind I thought that was bad customer service
The staff are pleasant and very helpful esp the pharmacy department.
Anonymous
10 days ago
Sales are great! Photo finishiing is better quality and better priced than competitiors. Like shopping in Walgreens.
Anonymous
12 days ago
I too went onto the www.walgreensfeedback.com to do their survey and it takes you to all these other survey websites. I don't want to get all kinds of JUNK/ SPAM emails for going into one of those "other" survey places. WHAT'S wrong with the website....someone needs to be sure it's working properly before giving out hundreds of receipt with this info on it. I normally have a good experience with Walgreens.
Just came from picking up a prescription for my husband and was very please with the customer service I received from the young lady at the counter. Very pleasant, courteous, and quick. I also noticed the same treatment was given to the gentlemen in front of me. A lot of times I can't say that about folks there. Wish I had noticed her name so I could let you know who it was in particular. At any rate, it was a good visit.
my shopping experience at Walgreens has always been a pleasant one until I get to the cashier. I don't know whether it's my imagination or they (the cahiers) are kind of "severe". No smile or greeting just a gruff "will that be all" if that. I think you should conduct in-service training focusing on customer service. inform your staff that a smile will not crack their face.Prices are a little over the top.
Your prices are competetive, but the quality is usually very substandard.
Anonymous
15 days ago
Lousiest service. Calling in your script ahead does no good. I sat in line at the drive-thru for 20-25 mins. Called in another script ahead of time and when the day came for me to pick it up, the pharmacy had not even faxed my dr. yet. I had to turn around and go back to work, wait, and then pick it up hours later. No apologies were given.
I want to do survey 0387-6284-068 with password 8100-2182-016 to be entered for this months sweepstakes with possible cash prize of $3,000. Please send this survey to me. Thanks. J. A. Briggs
also wondering about feedback site-cashiers say to go to site regarding sweepstakes, but I do not see one. They are friendly and seem to have what I need, but sometimes they ned more cashiers-think others are busy stocking shelves.
enjoyed shopping in a well stocked and maintained store. a clerk went to store room to get item that we could could not find on the shelf. we were greeted by friendly helpful clerks.
Anonymous
29 days ago
Have used Walgreens for over twenty years.....they always have what I need!
I too found www.walgreensfeedback.com listed as the place to complete the survey but could not find it on this site. I Googled walgreens survey and was directed to a different site to complete the survey. Please fix this if you intend to receive surveys.
I go to work around 4 am every morning. On my way to work, thankfully, is a 24 hour Walgreens!I pick up work supplies, vitamins, snacks or pretty much anything else I need. The Jensen Beach store is always stffed by people who are friendly and helpful...It's always a pleasure doing business there...Thank you!
WALGREENS IS SUCH FAST AND RELIABLE PLACE FREIDLY WORKERS AND THEY GET YOUR ORDERS RIGHT ALL THE TIME AND IF YOU HAVE A QUESTION THEY ALWAYS HAVE A ANWSER .
Anonymous
about 1 month ago
I visited your store on 1/26/ to get my passport photos. The lady was very helpful. thank you.
i was waiting on prescription. I went to another part of the store then went back to wait. the prescription clearly said WAITING on the label, but he finally asked and it had been ready for awhile. he could not remember if he announced when it was ready as I commented that I did not hear any announcement.
I visited your store on January 11, 2010 to get prescriptions filled. I told the pharmacy tech that I would wait for my prescriptions. She told me there would be an approximate wait of 25 minutes. I told her I needed to start the medication, so that I would still wait. Per the pharmacy tech, she forgot about me after I waited for over an hour. Then she preceded to make me feel that it was my fault that I didn't rush them or speak up that I was waiting for that long.
This is the store I frequent the most. I like it a lot. It's Thursday and 2 sale items were empty. One, I picked a different formula, the other I did without.
My wife & I have been dealing with Walgreens for 30 + years. All of our prescriptions or anything for our children. We find it simple & easy to fill existing prescriptions and always asked if we have any questions about our medications.
My wife and I just got our Swine Flu shots which was very convient and painless. This could protect us fron a very serious illness. Walgreens has been a very reliable source of medication for me and my family for over 77 years.
Rude worker. I believe his name is Charlene and he works at the walgreens on 122 E 86th St New York, NY. He has been rude and unhelpful twice now. I am not returning to that walgreens.
Your people are pleasant and I bought some bargains tonight.
Anonymous
2 months ago
My prescription was ready on time and I got a great two for one deal on an over the counter medication that was cheaper that one alone would normally have cost. What a pleasant surprize!
Anonymous
2 months ago
i ordered for a refill and it was available at the requested time.Service is great.thanks.
I took my disc to have photos printed, and was told there would be a 5 hour wait. I thought this was a one hour machine. Then I purchased 8 cans of the Progresso Soup on specail this week. At the register when i paid i got a coupon for $2 off. Upon closer inspection this is $2 off future purchases if I buy 2 Kellogg's items within the 6 day window. It's very misleading.
L. Richardson-Morphew PS....still can't stand the music selections in your store...could you at least turn it down?
Anonymous
2 months ago
One of the store employess was very helpful in taking me to the product that I was looking for. I did not have to spend a long time looking for it and probably not seeing it. The cashier was helpful in directing me to the general area. When I checked out she asked me where I found it so that she could tell others.
Great experience - keep up the great work of helping the customers.
As always the pharmacy personnel went above and beyond just the normal day boredom of going thru a daily routine. Always friendly and helpful and very informed about the medications given. Thank you again for making it feel like you corner drugstore where you are always given special attention!
I really appreciate that Walgreens is open 24/7 365 days of the year. New Years Eve at 12:01 a.m. I went to pick up much needed medication for my boyfriend's gout (extremely painful). Walgreens pharmacy made it happen and with friendly, helpful service. Thank you Walgreens!
very thing was as I have to come to know Walgreen the salespersons was nice and friendly the store was clean and I was greeted at the door (keep up the good work
INCREDIBLE CUSTOMER SERVICE AND ON CHRISTMAS EVE. RECEIVED PROFESSIONAL ASSISTANCE WITH A SALESPERSON WHO WANTED TO PROVIDE SERVICE AND YES WAS CHEERFUL. THE SALESPERSON DEB(506) DESERVES MANY KUDOS FOR BEING AN EXTRAORINDAIRE' REPRESENTATIVE OF WALGREEN'S RFN 0465-0330-3358-0912-2420
Great customer service and I got everything I wanted plus I used a $5 off coupon which really helped!
Anonymous
2 months ago
The store at the corner of Legacy and Alma Drive in Plano always give helpful, courteous and friendly service going beyond just what is expected. I am in there several times a week for prescriptions or other items and everyone is always helpful.
Anonymous
2 months ago
I am very sorry to say that the Walgreen's at San Pablo and Gilman in Berkeley that I have patronized for the past 19 years has gone completely downhill--staff that do not care (one cashier wearing ghetto pants that went to his knees; really inappropriate--a young woman in the photo dept. that was extremely hostile to me when I asked for help woth the photo developing machines) and even rude at times. The pharmacy has become slow and unresponsive and makes a lot of mistakes.
I went to Walgreens to pick up some hair color but had forgot and left my glasses in the car , the cashier was so wonderful. She asked if I needed any help and found what I was looking for also saying when I got finished she would check me out.She went way out of her way to help.I t is so nice to finally have a store that cares about you.
Anonymous
3 months ago
Walgreens is great. I go there for a quick run to the store when I need a few items.
The pharmacy was very busy yesterday afternoon but they filled my husband's new prescription for Keflex in less time than it took for me to pick up a few other things I needed, and the staff was nice and cheerful, too.
The pharmacy manager, Brett Harper, at the Old Cutler Road location in Cutler Bay Florida not only excellent at his duties but a gentleman. He is conditioned to resolve any situation above and beyond any pharmacist I have met.
There are a select few of the staff of the pharmacy and store that I would address as being personable and helpful to my needs.
The gentleman that waited on us at the Ellsworth, Maine Walgreens on 12/19/2009 was very friendly and courteous.
Anonymous
3 months ago
The young man at the Walgreen's on Memorial Drive, Decatur/Stone Mountain who waited on me worked in the photo department, but did not have any customers. He was very friendly and courteous. That really touched my heart because more and more, it seems like customer service is nonexistent.
Shopped at the new Walgreeens at Lafayette Avenue and was pleasantly surprised to find everyone there was very helpful and personalable. Kudos to those who work at the new Walgreens, you made me feel welcome.
Anonymous
3 months ago
My wife and I shopped at Walgreens in North Carolina for several years. We are grad there are stores now in the Pittsburgh area. One is only 3 miles from our home. You have great prices and very polite employees.
We Love this store! Jacksonville, NC #9348 - at Gumbranch & Western. We shop here often & are extremely satisfied w/the attention of MGMT & Employees. Especially Brenda in MGMT, always so knowledgable & ALWAYS THERE! Thank You - for making all our visits a pleasure, everyone at this store is so kind & so informative. We are a 25 yr. resident & 'Retired' military. THANK YOU - we appreciate you Walgreens! -
suppose to do a survey according to the printed receipt?? Can't seem to access it ?? gives me a survey number and password , but can't seem to find it?? Oh well another time I guess ?? dlux
Anonymous
3 months ago
Pharmacy Dept. is excellent!! Salespersons throughout the store are helpful, friendly, and courteous.
Shopping at our Walgreens in town, Missoula, MT is a wonderful experience. All the employees are friendly and have an outgoing personality. They are all ready to answer all and any questions one might have. Keep up the great work!
Walgreen's has some great buys this week. I am always ready to look at the current flyer to find what is on sale this week. Sales associates are helpful and cheerful. I like shopping at Walgreen's. Thanks!
We always enjoy stopping by Walgreens. Everyone is so friendly and kind and the cashiers are always respectful. A great place to shop and lots of values to boot.
Anonymous
3 months ago
fast service in the pharmacy at the Barnes Crossing store
Staff is very friendly. There is always someone to help out & they go out of their way to get you taken care of. The cashiers are always patient, friendly & never seem bothered, even on a very busy day.
Very friendly staff. Goes out of their way to help in a variety of ways. Someone always sees you & asks if you need help. Cashiers are always patient & courteous, especially when you have lots of coupons or questions or you forget something. They never seem annoyed.
walgreen is a great place to shop for items needed especially household items that are needed when all other stores are closed. I like comparing prices especially when I am in a walgreen. It especially seems less expensive compared to other drug stores I have shopped at.
I love the walgreen on bay street because everyone is very nice and friendly.I also love Ruby and the manager who always bring in new affordable products to try off of t.v He always have a lot of everday sales on a lot of things inside the store.The workers are great,Marco,Tina and another chinese worker that helped me with my grandson medication they know who she is.Love that store Thanks